Account Removal

We understand the importance of personal information, including photos or other critical data associated with the account. If you choose to delete your account, please contact our support team to ensure a safe account deletion process.

Upon confirmation of deletion, we implement a delay period before the account is permanently removed. During this time, users have the opportunity to cancel the deletion and easily regain access to their account if they change their mind.

We are committed to providing a secure experience while respecting user's decisions, ensuring they have full control over their personal information.

Account removal procedure :

1. Contact our support through email support@simamat.id

2. Our support team will contact you by phone to confirm about your account deletion

3. After data verification success, our support team will remove your account